Frequently Asked Questions
Everything you need to know about your ARNE order and our premium essentials.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-4 working days. We also offer a DPD Next Day Delivery service for orders placed before 3 PM Monday through Thursday.
What is your return policy?
We offer a 28-day return period from the date of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Do you restock popular items?
We frequently restock our core collection essentials. For limited seasonal drops, we recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer buy now, pay later options through Klarna and Clearpay, as well as digital wallets like Apple Pay.
Can I amend or cancel my order after it has been placed?
Our warehouse team processes orders rapidly to ensure quick delivery. Therefore, we are usually unable to amend or cancel orders once they are confirmed. Please double-check your details before completing checkout.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. Our garments generally follow a slim-to-athletic fit; if you prefer a more relaxed look, we often recommend sizing up.